FAQs

How does your sizing typically work?

In general, our apparel fits true to size, but if you're typically in between sizes, order the larger size. We have a detailed size chart that can be found on every product's page.

 

Do you accept returns?

For qualifying items, yes! We accept returns, and provide a full refund if the item is returned within 60 days of receiving the item. To return your item:

  1. Leave a note inside your package requesting a return
  2. Send your return to:
    sales@woopier.com
    4599 Parkbreeze Ct
    Orlando, FL 32808

Items that do not qualify for returns for a refund are the mystery bags. All sales are final for the mystery bag. However, mystery bags can only be exchanged for another bag of a different size in the same style.

Can I exchange for a different size?

Yes! We accept exchanges if the item is returned within 30 days of receipt. To exchange your purchase, do the following:

  1. Leave a note inside your package requesting an exchange (please include sizing information)
  2. Send your return to:
    sales@woopier.com
    4599 Parkbreeze Ct
    Orlando, FL 32808

Items that do not qualify for returns for a refund are the mystery bags. All sales are final for the mystery bag. However, mystery bags can only be exchanged for another bag of a different size in the same style.